House Policies and Conditions

FIRE ALARM ACTIVATION- Please ensure that the bathroom door remains closed whilst showering as the stream can set off the fire alarm. If the fire alarm is set off you will be liable for $1500 in penalty fees from fire and rescue. The Credit card that has been used to make the booking will be charged.


EVACUATION PROCEDURE; Please familiarize yourself with the direct travel route to your nearest emergency exit point as indicated on the fire evacuation plan within every room. In an event of an evacuation please remain calm and move swiftly towards to the emergency assemble point located at the front of the driveway and follow instruction from the duty manager and fire brigade personnel.


CHECK OUT 10AM- A Late check out fee of $20 per person is charged to credit card held or deducted from the cash deposit held if not authorized and confirmed by Management. Extensions need to be paid for prior to 9:30am.


CHECK INS from 12 NOON - Reception is open till 10pm daily . After-hours check-ins need to be per organised or not available.


NO BYO ALCOHOL- No alcohol is to be brought into the premises. IF FOUND WITH YOU. IT WILL BE CONFISCATED AND $200 FINE PER PERSON WILL BE CHARGED AND IF CAUGHT BY POLICE THEY WILL FINE $5000.00 AS WE ARE A LICENSED PREMISES .


CANCELLATION POLICY : No charge if cancelled 2 days prior to arrival date. Otherwise the first night charge is non-refundable. 100% of the first night rate will be charged a day prior to arrival date.


ROOM RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE EMAIL OR CALL THE HOSTEL REGARDING BOOKINGS AND AVAILABLITY.

NO THIRD PARTY CREDIT CARD IS ALLOWED FOR PAYMENT. NO SCHOOLIES.

NO DRUGS, NO CLIMBING ON BALCONY,,NO STEALING, NO DAMAGE TO HOSTEL PROPERTY, NO EXCESSIVE MESS or NOISE IN ROOMS- Will lead to eviction or prosecution.


COMMON ROOM, KITCHEN AND BBQ AREA CLOSES AT 10PM DAILY


KEY DEPOSIT ; A key deposit of $50 is required on arrival per key issues for the room.


PARKING : Free parking is only available for double or twin room bookings (1 car space per room). For shared rooms, Car park is only available on availability and is $10 per night.


NO REFUNDS IS ISSUED ONCE PAYMENT HAS BEEN MADE.

MANAGEMENT AND POLICE RESERVE THE RIGHT TO RANDOMLY SPOT CHECK ALL ROOMS ANYTIME AND EVICT PATRONS IF FOUND TO BE DISORDERLY AND DISREGARDING THE HOSTEL RULES.

PAYMENT OPTIONS ARE EFTPOS, CASH AND CREDIT CARDS( 3% surcharge ON AMEX ONLY)

CANCELLATION POLICY


Customers can cancel their reservation free of charge up to 2 days before arrival (local time). Payments made to 3rd party booking agencies are non-refundable.